262 Lake Street, St. Catharines, ON, L2N 4H1
Lexus

Reviews

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I purchased my Lexus from this dealership and Trina was amazing. I contacted many dealerships including some in Toronto. Trina got back to me with a quote very quickly while the other dealerships kept on insisting that I come in for a test drive. I was a serious buyer and had an idea of what vehicle I wanted so did not require the typical "sales pitch" Trina did not act like a typical sales person. She provided me with what I asked for earning my trust including quotes, photos, and videos of the vehicle. On my pickup day she took the time to explain all the features of the vehicle and ensured that she was there for me if I had any questions while I was there as well as after taking it home! I am very happy with Lexus as well as the personal rapport that I built with her as well as Olivia. Thanks Ladies!!!

Google User

a month ago

My wife recently purchased an 2017 RX350 with low mileage from this dealership and by chance we corresponded with Trina by email with our inquiries. We live in London but decided to drive 2 hours because of the better trade in value and purchase price point of the new vehicle. Everything was up front, honest and no wasting each other time with back and forth sales games. Trina asked us what vehicles we wanted to test drive and quickly got the keys and said have fun....(wanted to compare the NX to the RX). The sales manager made a point of introducing himself and offered his assistance with our final purchase decision. Everything was quick and easy with regard to paperwork and answering all my questions. Oh almost forgot.....a week later they delivered the new vehicle to my front door in London and picked up my trade in at no extra cost. Trina, see you in four years for my next vehicle.

Norm

a month ago

Got a used Lexus IS, very happy with the purchase, was helped by Bilal, he is extremely helpful, knowledgeable, gives genuine advice and he personally delivered the car to my house 150km away from the dealership. (full omotenashi moment) Bilal made the process super easy for me and he always made himself available even after the purchase, and later I wanted to install a spoiler so he came in picked up the car and gave me a loaner.

Yousef Haddad

a month ago

I purchased a Lexus RX 350 last week and what an incredible transaction! Thank you to much to Bilal for helping me pick the right vehicle, as I did have a mandatory checklist. Thank you so much for your patience (Wednesday was a marathon!) and pulling this off so quickly. I received a super fair offer on my previous vehicle, and Olivia was absolutely wonderful with all the paperwork. Thanks team! :D

Tiffany McKenzie

a month ago

Quick and friendly service. Nice waiting area. Options and costs explained will. Rather inexpensive oil changes.

S Thomas

2 months ago

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