Written Guest Reviews

 
We drove the GS over the same road where the extreme shaking occurred. You fixed the shake!

Thanks to  you and your team for your persistent and successful efforts to resolve this problem. Your professional handling of this situation was very much appreciated."
- Paul & Gayle M.


The service provided by Performance Lexus influenced my decision to purchase another one. Ralph & Vince were wonderful to deal with along with all of the staff at Performance Lexus. This is not in my neighbourhood but I travelled from Brinbrook to buy my car from them. They know how to treat patrons." - Susan, D.


Hello Ralph and Colleen,
We wanted to send you a quick update of our wonderful Infinity 2010! Her name is Sally and she is working just great! We love all the functions of the car (the outside mirror's adjust when you back up, the driver's seat & stirring wheel adjust automatically to your fitting). Believe it or not, we actually just filled up the car a couple days from the day I went to the reserve for the pictures. We want to thank you for your kind and sincere service. You and Colleen answered all of our questions, concerns, etc. that we had and we didn't feel "pressured" or "rushed" in anything. You and Colleen could not have made our experience on purchasing our first vehicle any greater. Thank you again for the Performance Travel Mugs :)  -  Michelle G.
We recently purchased a vehicle from Performance Lexus and we very satisfied not only with the vehicle, but also with the excellent service we received. Our salesperson, Marina, was extremely professional and honest, and went out of her way to help us. We have purchased many vehicles from various dealerships over the years, however this is definitely our best experience. I would highly recommend Performance Lexus. If you do purchase from there, I highly recommend speaking to Marina. She is simply the best. In fact, we were so happy with the Performance group that we purchased another vehicle a few weeks later from their Performance Nissan dealership in Brampton. -  Hamza W.
I have been coming to the Lexus service department for so many years I have lost count! I am always sure to tell everyone I know that this is without a doubt, the best dealership for car service. I feel like a Queen when I bring my car in for servicing. It is like "my home away from home" when I enter those doors." - Margaret T.
My wife and I bought a new Lexus CT200 from this dealership 9 months ago. We are very satisfied with this vehicle. This was the absolute best car buying experience.  We live in the GTA and it was well worth our drive to go to Performance Lexus in St Catharines for our purchase." - Peter R.
I wanted to let you know about my experience with your dealership.  I had the pleasure of working with Troy and Colleen during my recent purchase of a lexus GS450h.  Both of them took the time to answer my questions, get back to me promptly with information I needed and were very professionalThey also seem to be genuinely nice people.  Although I have not had the pleasure of meeting them in person, I will certainly think of purchasing my next vehicle from your dealership even though I live in Ottawa because of the experience I had with them." - Husein M
 It is always a pleasure to deal with you and the staff at Performance Lexus and we look forward to future dealings." - Jill S.
 Really happy we bought another car with Performance, who we know and trust - always providing us with excellent service! That's why we have been buying cars here for over 14 years." - Christine H.
 Thank you and your team for your exceptional effort to make it possible for us to complete the purchase of the new vehicle in time for us to take it on our holiday. It's evident that both your dealership and your clientele benefit substantially by dedicated and competent employees. it gives me confidence for the success of our ongoing relationship."  - William B.
 Our family has been buying cars at Performance for a very long time and we have stayed with your dealership for many reasons, which include excellent choice of vehicles, many dedicated sales staff willing to do extra to make customers feel satisfied, and an outstanding service department. We have also recommended your dealership to many of our friends." - Margaret T.
 Please note that I drive all the way from Niagara Falls to your dealership to enjoy the service I receive from your staff. I would like to thank you for having a great team."  - Ash B.
Thank you Performance Lexus for your onsite service of our car at our house in Toronto. Very professional, polite and pleasant." - Nathalie & Arek S.